This September, the CANDID team traveled to the beautiful nation of Malaysia for our annual company trip. The country is not only a fantastic destination for team building but also home to several of our valued long-term clients. Naturally, we seized the opportunity to visit them.
One such partner, a loyal client for years, first invested in our Gabion Mesh Machine back in 2018. The reliability and performance of that initial gabion machine led them to purchase a second machine in 2020. Since then, their trust in our solutions has grown, resulting in subsequent orders for our PLC wire spiral coiling Machines, edge side bordering Machines, and gabion packing Machines, along with a steady supply of spare parts of gabion machine.
Many ask why they continue to choose CANDID. The answer lies squarely in the service that accompanies our technology. During our visit, our engineers conducted thorough inspections and maintenance on all their equipment. We addressed operational challenges they had previously reported, making precise adjustments to restore every machine to its optimal working condition. This hands-on care ensures their gabion production line continues to run smoothly and efficiently.
The client deeply appreciated our proactive visit, noting that this unwavering support is the cornerstone of our relationship. Their continued trust is the greatest reward, and we are thrilled that they have already confirmed plans for further equipment purchases in the near future.
At CANDID, we don’t just sell machines; we build lasting partnerships grounded in reliability and dedicated support.
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