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Our Service
We promise customer response within 24 hours

We’re committed to answering and resolving your inquiry in a dependable, timely manner. We will carry out additional checks on your feedback, to ensure that we continue to deliver maximum output,productivity and profitability.


our service


Pre-sales Service


1


Free solution proposal



2


Configuring the equipment completely to the customer’s requirement. and we will provide the proposal to the customer who have no experience in this field.


Sales Service


1


Trial running before delivery, offer finished product for customer confirmation.



2


Shipping on time



3


According to the customer credit status, provide the buyer's credit, the medium and long term credit, quality assurance


After-sales Service


1


Guarantee real high production strictly same with our words, customer no worries.



2


Providing life-long service, and free maintenance if  any quality problems within one year.



3


Quick response within 8 hours



Best Delivery Time


In addition to best price, high quality, we also have a best delivery time. We promise that we can delivery with specific time depend on quantity of clients’ order.

delivery

 


Best Packing


We choose the best domestic delivery and handle goods carefully, using necessary protections to keep the Machines away from unexpected damages. We ensure that clients will get their satisfying Machines.

 packing


Best Guarantee


12 months after commissioning. Whichever first is in valid. (It’s excluding wear parts. Shipping cost for parts to be replaced during warranty period has to be borne by the customer.)

 guarantee


Best Installation and Start-up


Engineers available to service machinery overseas.

Our skilled engineers will be assigned to coordinate installation, commissioning and training, for the maximum duration of 30 working days, customers will supply the air return tickets, food,accommodation, transportation, communication, insurance, tax (if have) for the engineers. USD 80.00/day/person working fee will be paid to them.

installation